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How Can We Help?

Whether you've got a question about one of our products, need help with an existing purchase, or just aren't sure where to start, send us an email and we'll point you in the right direction.

Customer Support

For general questions and customer support, email us at:

alex@thelocksmithmentor.com

We aim to respond within 1–2 business days.

To help us reply quickly, include the email address you used to purchase and the name of the product.

Support

What Can We Help With?

Email us about any of the following and we'll make sure your message gets to the right place.

  • Product Questions

    Questions about our books, training, software, websites or other resources.

  • Billing & Payments

    Questions about a purchase, charge or payment.

  • Refund Requests

    Help with an eligible refund request under the applicable product terms.

  • Subscriptions & Cancellations

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  • Technical Support

    Help accessing a digital product, course, membership or resource you've purchased.

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Company information

Company Details

Business

Business Name
Locksmithing Secrets
Primary Contact Email
alex@thelocksmithmentor.com

Correspondence Address

Unit 162206
PO Box 7169
Poole
BH15 9EL
United Kingdom

This address is for correspondence purposes only. It is not an office, shop or training centre, so please don't visit in person.

About Locksmithing Secrets

Locksmithing Secrets provides practical training, digital resources, business tools and support for people starting and growing locksmith businesses.

Practical training, business tools and real-world support for locksmiths.

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